hosting reliability and live support

topic posted Thu, February 8, 2007 - 8:02 PM by 
I webmaster a simple business site.

I have a couple of problems. The company we've been hosted on (web site and email) has been sold several times and they're reliability has gotten pretty bad. Our Web site and email goes down periodically. They moved our site from one server to another several months ago and all our secure scripts no longer worked. They still haven't been able to fix it. Currently, our Email goes down regularly - like right now... and I've still been unable to get hold of a support person (on hold for the past 2 hours).

I also need some web design stuff - especially related to anything beyond basic HTML.

What I'd like to do is find a solid local SF Bay Area hosting service - or at least one that is extremely reliable for a business. And if there is a problem - the opportunity to contact someone that has a clue as to what they're doing in a reasonable amount of time.

Any suggestions or if you are the one - please let me know.

Thanks,

Charles
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